Terms of Service

Program Name: Empire Roofing AI Alerts

Program Description:

By opting into Empire Roofing AI Alerts, you agree to receive SMS messages related to roofing consultations, claim updates, scheduling reminders, promotions, and important service-related announcements. Message frequency may vary based on user interactions and ongoing campaigns.


Opt-Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.


Rejoining Instructions

If you want to rejoin after unsubscribing, simply sign up again through our website or text opt-in process. Once re-subscribed, we will resume sending SMS messages to you.


Help Instructions

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or contact us directly at [email protected].


Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.


Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.


Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy here:

👉https://empireroofingai.com/privacypolicy


Compliance with Industry Standards

Empire Roofing AI complies with the CTIA Short Code Monitoring Handbook, wireless carrier requirements, and applicable U.S. laws regarding mobile messaging.


Legal Compliance

By opting into Empire Roofing AI Alerts, you agree to comply with all applicable federal, state, and local laws and regulations. Unauthorized use of this messaging program is strictly prohibited.



🔒 Empire Roofing AI – Privacy Policy

Effective Date: 08/30/2025

Empire Roofing AI values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you engage with our SMS program, website, and services.


Information We Collect

Contact information (name, phone number, email)

Roofing service preferences and interactions

SMS opt-in data and communication history


How We Use Your Information

To provide requested roofing services and updates

To deliver SMS alerts, reminders, and promotions

To improve customer service and program experience


Text Messaging Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services (such as customer service providers) is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


Data Protection

We implement reasonable technical and administrative safeguards to protect your personal data against unauthorized access, disclosure, or misuse.


Your Rights

You may:

Opt-out of SMS messages at any time by texting “STOP”.

Request updates or deletion of your stored information by contacting us at

[email protected]


Updates

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of any updates.


Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 [email protected]

📍 Empire Roofing AI, 1125 Grand Blvd, Kansas City MO